FAQ

Frequently asked questions:

How do returns and exchange work?

We accept any items you'd like to return in exchange for store credit ONLY. This excludes bodysuits, sale items, and accessories. Return items MUST also be in the condition you received it in. That means tags still intact and no signs of wear/stains. We also have a 2 week return policy from when you received the package, meaning you have 2 weeks from when you ordered to be issued a return. We will provide you with a shipping label via email. 

How long will my order take to ship?

All orders are processed and shipped between 3-5 business days. After your order has been sent out, USPS will allow you to track your order.

My package has been stolen or lost.

Unfortunately, after we have shipped your package the USPS is liable for it. We do not do refunds and/or exchanges for stolen packages. 

Do you ship internationally?

We do not offer international shipping for now! 

For any further questions, please contact us at shopkeleshiskloset@gmail.com!